National Health Insurance (JKN) is a government program that aims to provide health insurance to all Indonesian people. One of the conveniences offered is the JKN Mobile application. Through this article, we will discuss the steps on how to register for JKN Mobile completely and informatively, so that you can enjoy health services more easily and quickly.
What is JKN Mobile?
JKN Mobile is an official application issued by BPJS Kesehatan. This application allows users to access various JKN services digitally, including registration, checking membership status, submitting claims, and information about health facilities. With JKN Mobile, all information related to health insurance can be accessed only through your smartphone.
JKN Mobile is designed to make it easier for people to interact with BPJS Kesehatan without having to come directly to the office. In addition, this application also helps people to utilize health facilities better.
Requirements Before Registering for JKN Mobile
Before going any further, there are some requirements that you need to prepare so that the JKN Mobile registration process runs smoothly. Here are some of the requirements needed:
1. Compatible Smartphones:
Make sure you have a smartphone that supports the Android or iOS operating system.
2. Stable Internet Connection:
The JKN Mobile application requires a stable internet connection to function properly.
3. KTP Number and KIS Number:
In addition to the Family Card number, you must also have an Indonesia Healthy Card (KIS) number if you are already registered.
4. Active Email:
This application allows you to do some verification via email, so it is important to have an active email.
Steps to Register for JKN Mobile
After meeting the requirements, it's time to follow the JKN Mobile registration steps. Check out the following explanation to help you register correctly.
Download the JKN Mobile Application
The first step is to download the JKN Mobile application.
You can download it via Google Play Store for Android users or Apple App Store for iOS users. Type “JKN Mobile” in the search field, then select the official application from BPJS Kesehatan and click “Install.”
Opening the App and Creating an Account
Once installed, open the app and follow these steps:
- On the initial screen, you will see a “Register” button. Click on it to begin the registration process.
- Next, select the option to register as a participant. You will be asked to fill in your KTP number and KIS number if you already have one.
- After filling in the data, click “Continue” to proceed to the next step.
Fill in your personal data
After creating an account, you need to fill in your complete personal data.
Fill in the requested information such as full name, date of birth, address, and phone number. Make sure to double-check all the information you entered to avoid any mistakes.
Data Verification
After filling in the data, you must verify it.
The JKN Mobile application will send an OTP (One Time Password) code to the phone number you registered. Enter the code in the column provided to continue the registration process. If the verification is successful, you will be directed to the main page of the application.
Setting Password
The next step is to set a password.
You need to create a password to keep your account secure. Make sure the password you create is strong and not easy to guess. After that, you will be asked to confirm the password you have created.
Done and Start Using the Application
After all the steps above are completed, your JKN Mobile registration is successful.
Now, you can start using the application for various purposes such as checking participant status, submitting claims, and getting information about health facilities.
Benefits of Using JKN Mobile
Using JKN Mobile has many advantages. Here are some of the benefits you can get:
1. Easy Access:
With this application, you can access all information related to JKN from anywhere and anytime.
2. Fast Service:
The online registration process allows you to save time, no need to queue at the BPJS Kesehatan office.
3. Information Updates:
Through the application, you will always get the latest information about the JKN program, including updates on policies and services.
4. Efficient Claim Submission:
JKN Mobile makes it easier to submit claims online, so you can get faster and more efficient service.
Tips for Using JKN Mobile
Here are some tips so you can make optimal use of JKN Mobile:
1. Use Active Email and Phone Number:
Always use an active email and telephone number to facilitate communication and verification.
2. Update Personal Data Periodically:
Make sure to always update your personal data if there are changes, such as address or contact number.
3. Frequently Check for Application Updates:
Check regularly for updates to the JKN Mobile application to get the latest, more useful features.
4. Use the Search Feature:
This application is equipped with a search feature to make it easier for you to find the information you need quickly.
Other Services Available on JKN Mobile
In addition to registration, JKN Mobile also provides various other services that are very useful for participants. Here are some of the services available:
1. Check Participant Status:
You can easily check whether you are registered as a JKN participant, and see information about the type of participation.
2. Search for Health Facilities:
This application allows you to search for health facilities that collaborate with BPJS Kesehatan around your location.
3. Health History Information:
Participants can view the history of previous health checks, making it easier to monitor their health.
4. Submission of References:
If you need a referral to a hospital, the process can be done via JKN Mobile, making it faster and more practical.
Possible Obstacles and How to Overcome Them
In using JKN Mobile, some users may experience certain obstacles. Here are some common problems that may occur and how to solve them:
1. Login Difficulty:
If you can't log in, make sure you entered the correct password and email. If you forgot your password, use the “Forgot Password” feature to reset it.
2. Connection Problems:
If you are having trouble accessing the app, make sure your internet connection is stable. You can try restarting your router or using a different network.
3. Data Error:
If there is an error in the registered personal data, immediately contact BPJS Kesehatan customer service to correct the incorrect information.
By using JKN Mobile, you can more easily access various important information regarding your health insurance. Through simple registration steps and efficient services, this application can help you maintain your health and utilize health facilities in Indonesia. Download and register yourself immediately to enjoy the convenience offered by JKN Mobile!
